Cookies and Technologies Policy

Cookies are small text files stored on the user's device when they access a web page. In addition to cookies, the Platform may use other similar technologies, such as pixels, tags, SDKs, local identifiers, logs, and scripts, for legitimate purposes necessary for operation.

In this Policy, the term "Cookies and Technologies" encompasses all of these tools.

This Policy applies to all users of Myclose.fan, operated by Web2View, whenever they access or use:

• the website;
• web applications;
• interactive features;
• logged-in or public areas.

Continued use of the Platform implies awareness and agreement with this Policy, within the limits of applicable legislation.

The Platform uses Cookies and Technologies for the following legitimate purposes:

• enabling the technical operation of the Platform;
• ensuring security, integrity, and stability of services;
• preventing fraud, abuse, and unauthorized access;
• recording technical logs and evidence for defense in disputes, refunds, and chargebacks;
• improving user experience, performance, and usability;
• analyzing aggregated usage metrics, without direct user identification, when possible;
• complying with legal and regulatory obligations.

The Platform does not use cookies for the sale of personal data.

4.1. Strictly necessary cookies (essential)

They are indispensable for:

• authentication;
• session maintenance;
• security;
• fraud prevention;
• basic functionality operation.

These cookies cannot be disabled, as without them the Platform does not operate correctly.

Legal basis: contract performance, legal obligation, and legitimate interest.

4.2. Performance and analytics cookies

Used to:

• understand how the Platform is used;
• identify technical errors;
• improve performance, stability, and overall experience.

Whenever possible, data is processed in an aggregated or pseudonymized manner.

Legal basis: legitimate interest and, when required, consent.

4.3. Functionality cookies

They allow:

• remembering preferences;
• optimizing navigation;
• maintaining user-chosen settings.

Legal basis: contract performance and legitimate interest.

4.4. Marketing and advertising cookies (when applicable)

May be used for:

• campaign measurement;
• display of promotional content;
• conversion analysis.

These cookies are not essential and will only be used when consent is required, which can be managed by the user.

Legal basis: consent, when applicable.

4.5. Logs, technical identifiers, and security records

Regardless of cookies, the Platform may collect and store:

• IP addresses;
• date and time of access;
• device and browser identifiers;
• navigation events and feature usage;
• records of content consumption, interactions, live streams, events, and purchases.

These records are essential for:

• security;
• fraud prevention;
• incident investigation;
• defense in proceedings, disputes, and chargebacks.

These records cannot be disabled.

The user may, at any time:

• configure their browser to block or delete cookies;
• manage non-essential cookie preferences, when available.

Important:

• disabling essential cookies may compromise the functioning of the Platform;
• deleting cookies does not eliminate other technical records necessary for security and legal compliance.

Due to the use of distributed technology infrastructure, data collected by Cookies and Technologies may be processed or stored outside Brazil.

In such cases, the Platform adopts appropriate technical, organizational, and contractual measures to ensure levels of protection compatible with Brazilian legislation.

This Policy should be read in conjunction with the Privacy and Data Protection Policy, which details:

• categories of data processed;
• legal bases;
• data subject rights;
• retention periods;
• contact channels.

In case of discrepancy, the Privacy Policy shall prevail.

The Platform may update this Policy at any time. The current version will always be the one published on the website.

Continued use of the Platform after changes implies awareness and agreement with the updated version.

For questions, requests, or additional information about this Policy, please contact us:

Email: atendimento@myclose.fan